Terms of service
Last updated: September 18, 2026
These Terms of Service govern your access to and use of joyfulhoof.shop, including all products, content, features, and services offered through the website.
Throughout these Terms, “JoyfulHoof,” “we,” “us,” and “our” refer to JoyfulHoof. “You” and “your” refer to any visitor, customer, or person using our website.
By accessing our website or purchasing from us, you agree to these Terms. If you do not agree, please do not use the website.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you have permission from a parent or legal guardian.
You may not use our products or services for unlawful, fraudulent, abusive, or unauthorized purposes. You must not introduce viruses, malicious code, automated scraping systems, or any technology intended to disrupt the website.
A violation of these Terms may result in the suspension or termination of access to our services.
2. Product Use and Adult Supervision
JoyfulHoof offers decorative products, handheld lanterns, and DIY craft kits. Some products may contain small parts, cords, craft components, or materials requiring assembly.
Children should use and assemble products only with appropriate adult supervision. Products must be used according to the supplied instructions and kept away from open flames, excessive heat, and other hazards.
Our decorative lanterns are not substitutes for primary lighting, emergency lighting, safety equipment, or children’s protective products.
3. Product Information
We make reasonable efforts to display product descriptions, measurements, materials, colors, photographs, and availability accurately.
However:
- Colors may appear differently depending on the screen or device;
- Handmade or assembled products may have minor variations;
- Measurements may vary slightly due to manual measurement;
- Packaging or individual components may be updated without materially changing the product’s intended function.
We may correct errors, inaccuracies, or omissions and update information without prior notice.
4. Prices and Payments
All prices are displayed in the currency shown on the website and may change without notice.
Applicable taxes, duties, or charges will be displayed at checkout where possible. International customers are responsible for any customs duties, import taxes, or local fees imposed by their destination country unless otherwise stated.
You agree to provide current, complete, and accurate billing and payment information. We may cancel or refuse an order if payment cannot be authorized or if we reasonably suspect fraud or unauthorized activity.
5. Order Acceptance
Submitting an order does not guarantee acceptance. We reserve the right to limit quantities, reject orders, or cancel transactions for legitimate reasons, including:
- Product unavailability;
- Pricing or listing errors;
- Suspected fraud;
- Payment authorization failure;
- Delivery restrictions;
- Violation of these Terms.
If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.
6. Shipping and Delivery
JoyfulHoof provides free standard worldwide shipping.
Our estimated delivery timeframe is 7–10 business days after dispatch. Order processing normally takes 1–2 business days.
Delivery estimates are not guaranteed and may be affected by customs, carrier interruptions, severe weather, holidays, high-volume periods, local restrictions, or circumstances outside our reasonable control.
Please review our Shipping Policy for complete details.
7. Returns and Refunds
Eligible products may be returned free of charge within 30 days of delivery. All returns must comply with our Return and Refund Policy.
Products that have been assembled, altered, cut, glued, painted, customized, or damaged by the customer may not qualify for return unless they arrived defective or incomplete.
8. Intellectual Property
All website content, including text, graphics, branding, logos, photographs, product descriptions, page layouts, and design elements, is owned by or licensed to JoyfulHoof and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.
9. Customer Reviews and Submitted Content
If you submit a review, photograph, comment, suggestion, or other content, you confirm that:
- You have the right to submit it;
- It does not violate another person’s rights;
- It is not unlawful, misleading, defamatory, or abusive;
- It does not contain harmful software or unauthorized advertising.
You grant JoyfulHoof a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, and display submitted content in connection with our business and marketing, subject to applicable law.
10. Third-Party Services and Links
Our website may contain links to third-party websites or use services provided by payment processors, shipping carriers, analytics providers, or ecommerce platforms.
We are not responsible for the content, availability, privacy practices, or conduct of third-party services. Your use of third-party services may be governed by separate terms and policies.
11. Prohibited Uses
You may not use the website:
- For unlawful or fraudulent activities;
- To infringe intellectual property or privacy rights;
- To harass, threaten, discriminate against, or harm another person;
- To submit false information;
- To transmit malware or harmful code;
- To interfere with website security or functionality;
- To collect customer data without authorization;
- To place orders for unauthorized resale where prohibited.
12. Disclaimer of Warranties
To the maximum extent permitted by law, the website and services are provided on an “as available” basis.
We do not guarantee uninterrupted access, error-free operation, or that every product will meet subjective expectations. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
13. Limitation of Liability
To the fullest extent permitted by law, JoyfulHoof will not be liable for indirect, incidental, punitive, special, or consequential damages resulting from the use of the website, products, or services.
Where liability cannot be excluded, our liability will be limited to the amount paid for the product or service giving rise to the claim, except where applicable law requires otherwise.
14. Indemnification
You agree to indemnify and hold JoyfulHoof harmless from claims, losses, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.
15. Governing Law
These Terms are governed by the laws applicable in the State of Kentucky, United States, without limiting any mandatory consumer rights that apply in your country or region.
16. Changes to These Terms
We may revise these Terms to reflect changes in our operations, services, or legal obligations. Updated Terms will be published on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms where permitted by law.
17. Contact Information
Questions regarding these Terms may be sent to:
JoyfulHoof
5655 Taylor Mill Rd
Taylor Mill, KY 41015
United States
Email: support@joyfulhoof.shop
Phone: +1 954-684-5005
Website: https://joyfulhoof.shop